Zaptext Event Chains
Event chains are a way of automating your business processes.
Zaptext event chain technology allows for true event-driven relationship
management, via automated processes which are triggered by events
which occur in the life-cycle of the customer relationship.
This can result in massive savings in your processing costs,
and tightly compressed cycle times between your project steps
Heres an example (taken from a client who uses Zaptext for e-recruitment):-
1) Candidate registers on job site (via branded ZapCapture
2) Event Chain is automatically triggered to send
personalised Zaptext SMS and Zapflyer E-Mail acknowledgements.
3) System automatically checks data , and establishes
candidates suitablity for telephone interview.
4) After two working days, the system automatically
sends an SMS to the candidate, asking them phone in.
5) Candidate phones in , and agent goes straight to the contacts
record on the Zaptext database, and carries out a telephone interview
, entering candidates "scores" , directly into Zaptext.
EVERYTHING is 100% automatic.